Good customer relationship management has always been imperative but in today’s competitive climate it is more important than ever. iTEM uses the latest thinking and technology to help you manage your customers with minimal effort.
Keeping it simple, keeping it central
Keeping up-to-the-minute information in one central point helps you to maintain good client relationships as you can track, store, and share your work and communication history with all of your customers.
Diary function
Contact with your clients can be stored in the iTEM diary, enabling you and your team to keep comprehensive records and set reminders.
Hassle-free integration
iTEM fully integrates with iCAL formats for Outlook and Google, meaning that you can extend iTEM to your existing calendar.
Supplier management
iTEM allows you to manage suppliers and monitor their productivity and rates, enabling you more effectively to manage your own deadlines and objectives in line with their delivery. As well as this you can keep a record of time and cost.