Fixed Cost

If a project is set at a fixed cost, tasks cannot have a charge related to them. You can invoice for your project only when all the tasks are complete. At this point, your project will appear in your “ready to invoice” list. You can adjust your costs up to the point of invoicing. You can take deposits and offset them against charges.

Ongoing Support

If the project charge is set to hourly and the rate is set, all tasks and time spent will be reconciled to that charge. Once you have invoiced for your time, the rate can no longer be adjusted and the invoice amount is reset to zero. Invoices can be raised at any time.

If the project charge is set to none, then individual tasks can be charged hourly or at a fixed cost. Once the task is complete it is available for invoicing.

Recurring Support

If you support your clients on a regular or scheduled basis, iTEM can generate an invoice at the end of each month or any period as desired so that it is not forgotten. You can set Pro Forma invoices, allowing you to invoice in advance of the set period.

Recurring charges

You can charge for a recurring event such as hosting or rent or subscriptions. You can set the project, the amount and the time period and let iTEM do the rest of the work for you. You will be notified and invoices will be made available to send at the correct time.

Flexibility on Charges

You may need the flexibility to charge per hour on some tasks within a project, whilst not charging a fixed rate for the project itself. iTEM will manage this for you, letting you get on with the tasks at hand. You can see which invoices need to be raised at any point.

Terms and overdue payments

Setting the project terms in iTEM will automatically calculate when payments are overdue. Your iTEM dashboard will display an instant statement of payments owed. When clients log in they will be notified of payments that are due, helping to reduce one of the more onerous tasks of business – chasing payment.

Payment Status

Payments can be set to various statuses such as new, with accountant, sent, paid, cancelled or overdue. You can see each payment clients have made.