Time management is all-important. You can expect clients to demand that the time you spend on tasks is accurately recorded and made available. iTEM allows you to do this in three different ways.
If you wish to, you can hide times from your client for each project whilst still tracking it for yourself. You can also choose to show the time in the project feed.
1. Task Time Sheet
Simply selecting a task and clicking on the timesheet tab will allow you or your team to add time to a task. It will also give you a record of time completed so far, by whom and on what date.
2. Time Monitor
iTEM has a web-based time monitor that will give you access to all your projects and respective tasks. It will tick over as you work. When you are ready to record time, hit "calculate" and the time monitor will tell you the hours you have worked. You can record a description and close the task within this feature.
3. iTEM Timer
This is by far the most popular way of recording time through iTEM. You don’t need to log in to iTEM to use it - it is a local application that will connect to the system, giving you access to all your projects and tasks.
You can set the timer when you start a job and it will run in the background while you are working on your task. You can run multiple timers if you are multi-tasking, as well as record descriptions of what are you are doing, whether you are at a client site, and if a task is complete.
You can adjust the time, for example so that when you have a conversation with a client you can charge them for whatever portion of that conversation is deemed to be chargeable consultancy. You can configure measurable intervals (for example, to measure by ten-minute intervals), and round up or down.
The OnSite Application
Selecting the “OnSite” tick box will record when you or your team was visiting a client’s office. You can record your physical journeys and miles from base to create accurate mileage logs.